Voice ContractsThe strength of a Contact Center
n recent years the commercial channel sales more important issue is the so-called Contact Center, Call Center or conducting sales for others, simply calling the prospect at home and recording of the call. With the sale of products through telephone conversations implies an obligation, by law, the storage of sensitive data of users contacted. Notify s.r.l. offers software that can unify and optimize the management of such information. Use a solid and well structured platform ensures rapid and safe management practices. The in-depth technical knowledge of the most common exchanges, including the sorting of the code, make our group a strong point of the apparatus of the client organization.
Below is a brief description of the platform:
1. Call Center contacts the customer to suggest the commercial;
2. if the customer accepts, the operator of a toll-free call center that is routed on the recording platform and inserts the user data by following the instructions of the voice responder (IVR);
3. start the conference call and subsequent recording of the contract vowel;
4. the contract can be a voice controlled and managed through a simple web interface.