Phone platform..Telemarketing!
o create a high quality and efficient telephone network is a major competitive advantage and an important economic resource, especially in a highly competitive and technologically advanced as that of the Call Center.
The advantage is even more evident if the ideal work environment is designed and manufactured at competitive prices.
The Comunica Telco group aims to provide advanced features such as handling large volumes of calls and the possibility of relocation of the operators at an incredibly low cost. Our team will take care of the design, implementation, and platform's optimization according to customer requirements. Comunica I.C.T. srl gives you the opportunity to integrate the simple telephone lines with the most advanced technologies such as Internet portals, databases and mail servers.
Only by working closely with the customer you can create an important opportunity to win the most qualified competitors.
Following are just some of the possible features of the platform:
1. answer mode, differentiated according to the caller;
2. Voice recording contracts;
3. automatically generate outbound calls;
4. web portals;
5. voicemail;
6. unified messaging;
7. teleconferences;
8. optimization of the cost of calls (including call centers that operate on multiple sites simultaneously) using a dynamic dial plan;
9. IVR;
10. LCR systems.